Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of proreplacementparts.com and your purchases from Pro Replacement Parts ("we," "us," or "our"). By accessing our website or placing an order, you agree to these Terms. Please read them carefully.

Ordering

When you place an order, you are making an offer to purchase the items in your cart. All orders are subject to acceptance and to the availability of the items. We reserve the right to refuse, cancel, or limit any order — for example, in the event of a pricing or product description error, suspected fraud, or stock unavailability. If we cancel an order after payment, we will issue a refund.

Pricing and Availability

Prices, product descriptions, and availability are subject to change without notice. While we work to keep all information accurate, errors may occur. If an item's correct price is different from the price shown, we will contact you before processing the order so you can confirm or cancel. Listed availability is an estimate and not a guarantee that an item will be in stock at the moment of ordering.

Part Selection and Fitment

It is the buyer's responsibility to confirm that a part is correct and compatible for the intended equipment and application before purchasing and installing it. Model references, cross-references, and compatibility information are provided as a guide only. If you are unsure whether a part fits, contact us with your model and part numbers before ordering or installing, and we will help you confirm the correct component.

Installation and Intended Use

Replacement parts — particularly electrical, gas, and HVAC components — should be installed by a qualified person in accordance with the manufacturer's instructions and all applicable codes. You are responsible for the safe and proper installation and use of any part you purchase. Improper installation or misuse can be dangerous and may void warranties.

Limitation of Liability

To the fullest extent permitted by law, Pro Replacement Parts shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase, use, or inability to use any product or our website, including damages related to installation, labor, or equipment. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits any rights that cannot be limited under applicable law.

Intellectual Property

The content on this website, including text, graphics, logos, and images, is the property of Pro Replacement Parts or its content suppliers and is protected by applicable laws. Manufacturer names and part numbers are used for identification and reference only and remain the property of their respective owners. You may not reproduce or use our content without permission.

Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles. Any disputes arising under these Terms shall be subject to the jurisdiction of the state and federal courts located in Massachusetts.

Changes to These Terms

We may revise these Terms at any time. The version posted on this page applies to your use of the site and any orders placed after it is posted.

Contact Us

Questions about these Terms can be directed to support@proreplacementparts.com or 617-286-6694, Monday–Friday, 9:00 AM–6:00 PM ET. Pro Replacement Parts is a brand operated by Gizmo Tech Parts LLC, 73 Turnpike St #1084, North Andover, MA 01845.