Privacy Policy
Your Privacy Matters
This Privacy Policy explains how Pro Replacement Parts ("we," "us," or "our") collects, uses, and protects your information when you visit proreplacementparts.com or place an order with us. By using our website, you agree to the practices described here.
Information We Collect
We collect information that you provide directly and information gathered automatically as you use our site:
- Order and contact information — your name, shipping and billing address, email address, and phone number, used to process and fulfill your orders and to communicate with you.
- Payment information — payment is processed securely through our ecommerce platform and payment processors. We do not store your full credit card number on our servers.
- Automatically collected data — such as your IP address, browser type, device information, and pages viewed, collected through cookies and similar technologies to help our site function and to improve your experience.
Cookies
Our website uses cookies and similar technologies to keep your shopping cart working, remember preferences, analyze site traffic, and support marketing. You can control or disable cookies through your browser settings, though some features of the site may not work properly if cookies are turned off.
How We Use Your Information
- To process orders, arrange shipping, and provide customer support
- To send order confirmations, tracking updates, and service-related messages
- To respond to your questions and requests
- To maintain, secure, and improve our website
- To comply with legal obligations and prevent fraud
Payment Processing
Our store is hosted on Shopify, and payments are handled by Shopify and its integrated payment processors over encrypted connections. Your payment details are transmitted securely and handled in accordance with the payment processor's own security and privacy standards.
How We Share Information
We do not sell your personal information. We share information only as needed to run our business — for example, with shipping carriers to deliver your order, with our ecommerce and payment providers to process transactions, and with service providers who support our operations. We may also disclose information when required by law or to protect our rights and the safety of others.
Data Security
We take reasonable measures to protect your information, including the use of secure, encrypted connections for transactions. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Requests
You may request to access, update, or delete the personal information we hold about you, and you may opt out of marketing emails at any time using the unsubscribe link or by contacting us. To make a privacy request, email support@proreplacementparts.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the date of the most recent update will be reflected here.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at support@proreplacementparts.com or call 617-286-6694, Monday–Friday, 9:00 AM–6:00 PM ET. Pro Replacement Parts is a brand operated by Gizmo Tech Parts LLC, 73 Turnpike St #1084, North Andover, MA 01845.
